Headout is an authorized and trusted partner of the venue, offering curated experiences to enjoy this attraction.
Inclusions
The site was just as I expected: historical! My wife and I are not great at technology. Couldn't figure out how to get audio. Tried for a bit. Talked to few people who were very nice. We couldn't figure how to get it. Fortunately for us the description signs were in English. Thankful for that. We read every one.
The site was advertised as open until 6.30pm, but we were asked to leave by 6pm. So we didn't get to do the whole tour.
View original review in French
Staff at toilet very rude. I have stoma bag so decided to use disabled toilet to empty it. Lady working in female toilets came and stood outside door, when I came out she was rude shaking her head at me. Not all disabilities are visible and Staff should know this. I hope you feedback this to the staff Everything else great (No problem about meeting point just had to tick option to submit review) Thanks
The guide was excellent. Good English, and very patient with questions. He knew the history of course, and also would talk about today's attitudes to the restorations that have been done. He had a balanced view. He proceeded at an appropriate pace, and the group was not too big (about 6 of us), so we could all talk to him. The ticketing experience was simple. We were contacted in advance and told where to meet, with a picure of the person who was going to greet us, holding up the sign. That was really helpful. The tickets werent cheap but I felt they were worth it. Some of the features of the site were shielded by glass, but reflection on the gas made it impossible to view the features behind. I'm sure this isnt Headout or the guide's fault. Can't non reflective glass be used, or screens?
We had a great guide. Irini took a lot of time and showed us around Knossos really well! She had great knowledge and spoke very good German. Highly recommended!
View original review in German
The magnificence of the site combined with the professionalism and knowledge of the guide made it a mémorable experience.
The palace was beautiful to see and there is so much to explore. The Minoan art, the views and history made it a great day. The ticketing system was so easy. We scanned our qr code and got in fast without any issues. Would recommend this booking method as it is fast and easy.
The entire site is memorable and definitely worth seeing. I think things could be a little clearer about downloading the accompanying app both on the Headout site and the actual site itself, as we were mucking around trying to download the app after entry, but the QR code was on the outside of the entrance!
The guide had unique insights that we wouldn't be able to understand without: with her we learned a lot more than we otherwise would. Your guide is your value!
We did not have to wait in line and got in right away. The ticket line on site was miles long. However, I must say that the tickets never arrived via email, fortunately I read that you could download the app and got them from there. The palace is beautiful although the tour is not very long since there are not many things to see. Plus to see the throne room we had to stand in line for half an hour in full sun in August and it was not the best
View original review in Italian
Ticket reservations are a real plus for avoiding the queues. On the other hand, and this only applies to the archeological site, there's a serious lack of precise directions for visiting the site.
View original review in French
Everything about the visit was incredible. Our guide explained the history in a very interesting and informational way.
Buying tickets online was a good idea as it was a lineup to the ticket office. Very good support online if you need any help.
Our guide was excellent! She gave us factual history together with legend and myth and how they might have all married together, along with background on the latest theories and excavations. We had a fabulous time and learned so much about the site and the Minoan civilization.
Knossos Palace was disappointing. The €15 admission fee felt steep, and it was difficult to navigate as there were no arrows to guide you through the site. The information panels seemed outdated and heavily reliant on Arthur Evans' subjective interpretation. While I'm not an art history expert, I'm sure modern archaeologists and historians have differing views on Knossos. Tour guides quoted us €150 for a family of five with teens aged 15, 16, and 17. The Heraklion Archaeological Museum is much more engaging, offering a deeper understanding of Knossos, with breathtaking artefacts on display.
We had online tickets for 3pm. We were there earlier and asked if we could go in earlier. It was no problem.
View original review in German
Well organized. We didn't wait because we have our e-tickets. We previousley down-loaded the audioguide and it helped a lot.
You really avoid the queues. It's worth a lot for that. At the Palace of Knossos, you can take pictures as much as you like. The king's throne still retains its original structures and colors. The rest are reconstructions that reproduce the originals. This is the Minoan civilization.
View original review in Portuguese
I arrived at 8am and the palace was so empty. I walked round twice with an audio guide. I loved seeing and hearing about the history. I also really appreciated the restored areas that gave a great insight into how it would have looked. Lots of helpful staff around, and the cafe on site is good.
Everything, of course the Palace and the museum but the organization and the wonderful guide we had made the visit more special
The visit was very good but there were no guides in Spanish, nor guided tours in Spanish. We would have liked to have that option when we visited.
View original review in Spanish
It was very impressive and our German-speaking guide Rita 😊was definitely an asset. The extra investment is absolutely worth it .... You won't find so many explanations about the palace and history in any guidebook. As she said: If you look at it without a guide, it's just stones! That's exactly how it is.
View original review in German
Great tour great facilities to purchase a frappe well maintained. Parking near by. Nice info available in front of each site. Only annoying thing is after waiting in line for the bathrooms i discovered I need to pay which is fine 1 euro but i didn't have my purse with me so I lost my spot in line. Post before warning would be helpful I was not the only one.
Simply outstanding, evocative site. Unique experience.Being catapulted to 5000 years ago, walking along the same narrow streets, treading the same ground . UNIQUE
View original review in Italian
We booked the tickets in advance which made our entry super quick and easy. It was a nice visit, we took around 1.5 hours to visit the entirity of the site.
Inclusions
Exclusions
I would like to make a difference in my experience at the Palace of Knossos, the place deserves a very good rating, but the attention, a 0, a HUGE zero. In contrast, my experience at the Archaeological Museum of Heraklion, both the place and the attention of its staff, deserves the highest rating, outstanding. In the Palace of Knossos, the staff was very rude and not at all helpful, something that surprised me a lot because of the difference in treatment that there is in my country, Peru, a country known for the kindness of its people, where the attention to tourists is first class. At Knossos, from the entrance, although I had the information on my cell phone, the person at the window was very dismissive and did not try to help me to identify the document I needed to show him. I then went to the second checkpoint, the entrance itself and it was the same, I asked a question and not only did they not answer me, they chose to say that my question was not their job and that was it. I did the tour on my own, and the audio guide didn't help at all, it's just a summary of the history, not an audio guide, explaining what you see. I have visited places like the Killing Fields in Cambodia, where the Khmer Rouge murdered people and the audio guide is REALLY an audio guide, it explains every place you see, the audio guide at Knossos is NO AUDIO GUIDE. After two hours and some queues -there were hundreds of tourists traveling in groups- at my exit, after examining the places visited I asked one of the employees that were nearby about the fresco of the dolphins, which I had not seen I had understood that it was no longer in the Palace and that individual was very rude, I preferred to skip it and ask another person who confirmed my doubt. My visit to the Archaeological Museum, on the other hand, was very positive. As I finished my visit to the Palace of Knossos, I went to the Museum two hours earlier than I had registered and at the entrance it was explained to me that I had to return at the scheduled time or one hour earlier or later than scheduled, which I understood. As there were too many people, I was concerned about going around the Museum and seeing the most important works and at certain times I had to ask for help from the staff who always attended me kindly, besides being very well informed. At the end of the visit, I noticed that I had not visited a part of the Museum, so I went back, but I did not find it, I asked one of the Museum staff and she explained that this sector was temporarily closed, responding kindly.
View original review in Spanish
The Minoan palace of Knossos is a must-see when in Crete and we got a feel for the place that you could only get in person when we visited both Knossos and the Heraklion Archaeological Museum in October. Ticketing through Headout worked well: I downloaded tickets for two of us to my phone and they were scanned at entry. For both venues there is a scheduled entry time and it would have been helpful to have times closer together. As it was, our entry time at Knossos was in the morning (a good idea to avoid crowds) but our museum entry not until 5 pm so we had to fill the time with other activities. The downloadable guides to both venues were helpful. We followed along with earbuds at Knossos and didn't feel like we missed having a live tour guide. In fact it gave us flexibility to move at our own pace and pause when we wanted to. Glad we did both venues as Knossos is just ruins with some reconstructed sections, while the museum fills in gaps with art, paintings, sculpture, ceramics, jewelry, tools, etc., that actually came from the palace site. It was a great learning experience.
The audio guide ok, well done and interesting. I bought the combo ticket on line: I am a journalist over 65 and theoretically I wouldn't have to pay! But there was no senior option and free admission could only be obtained on the spot. The worst thing, however, was the fact that having chosen the site visit at 10 a.m. we were scheduled to visit the museum at 5 p.m.! Since our hotel was over 2 hours away, we bought the tickets again.
View original review in Italian
Comprehensive audio guide, good content, clear directions with useful photos. We were assigned a visiting time for the Heraklion museum (h.5-6 p.m.) that was incompatible with the need to leave for our location almost 3 hours away and too far from the time of our chosen Knossos excavations visit (h.10 a.m.): we had to buy back the museum ticket in order to get in at 3 p.m. Also, we could not benefit online from the over-65 discount.
View original review in Italian
Easy to book. But the service provider should have indicated the visiting times for the 2 sites to be visited. The one for the archaeological museum was missing and for good reason it was much later... we waited 1 hour on site.
View original review in French
Easy to book. Downloaded App and was able to to download tickets to it so easy to open when out without wifi. Bought combo ticket for Knossos and archeological museum. Chose 8am entry got Knossos but was automatically given a 1pm entry got museum - we arrived 10.30am do had to go away and come back 12pm as they wouldn't let us in more than 1hr before ticket time. Both palace & museum fab. X
+ Hôtel magnifique , très propre , nourriture variée et très bonne, personnel très aimable, plusieurs piscines et restaurants, - pas de lit King size, pas de sport football pour adultes, pas d'activité le dimanche et peu d'animation le soir pour les adultes, piscine froide pour l Aqua Park
Very nice museum indeed, very well explained and with very usable spaces
View original review in Italian
Unclear tour instructions Loss of bearings during the tour
View original review in French
We have taken a private guide from the entrance of the palace and this was amazing.
Il bellissimo Museo Archeologico di Heraklion, veramente eccezionale per i suoi reperti
5% off
Inclusions
Knossos Palace
Heraklion HOHO pass
Please click here for a detailed map and boarding points.
You can join a tour at any stop and hop on and off for the duration of your ticket.
Heraklion line
Ammoudara line
Knossos Palace
Heraklion HOHO pass
The site was advertised as open until 6.30pm, but we were asked to leave by 6pm. So we didn't get to do the whole tour.
View original review in French
Easy to buy tickets online. The drivers were friendly and the buses frequent. I'd highly recommend. A great way to get to Knossos!
Staff at toilet very rude. I have stoma bag so decided to use disabled toilet to empty it. Lady working in female toilets came and stood outside door, when I came out she was rude shaking her head at me. Not all disabilities are visible and Staff should know this. I hope you feedback this to the staff Everything else great (No problem about meeting point just had to tick option to submit review) Thanks
Ticketing experience in person good; but over phone i was sent for athens and as far as I k ow I never received refunf...I need to check
The bus staff were incredibly helpful and responsive, they helped us through a wrong bus experience and did not let us down, working with us to fix our route and plan
We had a great guide. Irini took a lot of time and showed us around Knossos really well! She had great knowledge and spoke very good German. Highly recommended!
View original review in German
The palace was beautiful to see and there is so much to explore. The Minoan art, the views and history made it a great day. The ticketing system was so easy. We scanned our qr code and got in fast without any issues. Would recommend this booking method as it is fast and easy.
The entire site is memorable and definitely worth seeing. I think things could be a little clearer about downloading the accompanying app both on the Headout site and the actual site itself, as we were mucking around trying to download the app after entry, but the QR code was on the outside of the entrance!
We did not have to wait in line and got in right away. The ticket line on site was miles long. However, I must say that the tickets never arrived via email, fortunately I read that you could download the app and got them from there. The palace is beautiful although the tour is not very long since there are not many things to see. Plus to see the throne room we had to stand in line for half an hour in full sun in August and it was not the best
View original review in Italian
Buying tickets online was a good idea as it was a lineup to the ticket office. Very good support online if you need any help.
Knossos Palace was disappointing. The €15 admission fee felt steep, and it was difficult to navigate as there were no arrows to guide you through the site. The information panels seemed outdated and heavily reliant on Arthur Evans' subjective interpretation. While I'm not an art history expert, I'm sure modern archaeologists and historians have differing views on Knossos. Tour guides quoted us €150 for a family of five with teens aged 15, 16, and 17. The Heraklion Archaeological Museum is much more engaging, offering a deeper understanding of Knossos, with breathtaking artefacts on display.
We had online tickets for 3pm. We were there earlier and asked if we could go in earlier. It was no problem.
View original review in German
You really avoid the queues. It's worth a lot for that. At the Palace of Knossos, you can take pictures as much as you like. The king's throne still retains its original structures and colors. The rest are reconstructions that reproduce the originals. This is the Minoan civilization.
View original review in Portuguese
I arrived at 8am and the palace was so empty. I walked round twice with an audio guide. I loved seeing and hearing about the history. I also really appreciated the restored areas that gave a great insight into how it would have looked. Lots of helpful staff around, and the cafe on site is good.
Everything, of course the Palace and the museum but the organization and the wonderful guide we had made the visit more special
The visit was very good but there were no guides in Spanish, nor guided tours in Spanish. We would have liked to have that option when we visited.
View original review in Spanish
It was very impressive and our German-speaking guide Rita 😊was definitely an asset. The extra investment is absolutely worth it .... You won't find so many explanations about the palace and history in any guidebook. As she said: If you look at it without a guide, it's just stones! That's exactly how it is.
View original review in German
Simply outstanding, evocative site. Unique experience.Being catapulted to 5000 years ago, walking along the same narrow streets, treading the same ground . UNIQUE
View original review in Italian
We booked the tickets in advance which made our entry super quick and easy. It was a nice visit, we took around 1.5 hours to visit the entirity of the site.
We liked the walkways; however, it could use better signage as to the direction to go. We made the mistake of not seeing the Queen's Chamber first and by the time we got there, the line was so long because of the tour groups. The explanations of what we were seeing were very well done and enhanced our experience.
It is an historic site showing a peek at an ancient civilisation. The physical remnants are impressive albeit limited which is understandable given history and time. The site is very accessible allowing visitors access to almost every part of it.
Queues avoided, easy purchase, archaeological site very interesting but unfortunately we had not taken a guidebook and explanations on site are sparse and absolutely exhaustive.
View original review in Italian
The whole area was very beautiful, not too crowded and good to walk through. We walked around without a guide and it took us about 80 minutes. If you want to learn more about the history, you should book an audio guide or a guide.
View original review in German
I did not have a guide, but the visit was very interesting. I didn't wait in line at the entrance thanks to the online reservation skip-queue ticket
View original review in Italian
Magnificent views, the site is small but magnificent! Easily and quickly accessible by bus. Not enough information for my taste next to each monument. We hadn't booked our tickets online and had to wait a long time to get our entrance tickets from the cashier. We bought our tickets online, and there were only tickets left for a noon entrance. The gentleman at the entrance agreed to let us come by with our tickets at 11am! The view and the site are magnificent!
View original review in French
Inclusions
The guide was excellent. Good English, and very patient with questions. He knew the history of course, and also would talk about today's attitudes to the restorations that have been done. He had a balanced view. He proceeded at an appropriate pace, and the group was not too big (about 6 of us), so we could all talk to him. The ticketing experience was simple. We were contacted in advance and told where to meet, with a picure of the person who was going to greet us, holding up the sign. That was really helpful. The tickets werent cheap but I felt they were worth it. Some of the features of the site were shielded by glass, but reflection on the gas made it impossible to view the features behind. I'm sure this isnt Headout or the guide's fault. Can't non reflective glass be used, or screens?
The magnificence of the site combined with the professionalism and knowledge of the guide made it a mémorable experience.
The guide had unique insights that we wouldn't be able to understand without: with her we learned a lot more than we otherwise would. Your guide is your value!
Everything about the visit was incredible. Our guide explained the history in a very interesting and informational way.
Our guide was excellent! She gave us factual history together with legend and myth and how they might have all married together, along with background on the latest theories and excavations. We had a fabulous time and learned so much about the site and the Minoan civilization.
Very well-organized tour, easy-to-identify guide. No waiting, so it was great. Our guide was very interesting, she made this visit to Knossoss a unique experience. It was lively and full of historical facts. We were a small group of 9 people from different backgrounds, so it was great.
View original review in French
Very good guide able to give us all the historical, political, religious, mythical , artistdella Minorca civilization elements with passion and competence. No queues and effective system with earphones. Excellent experience
View original review in Italian
Guide was very knowledgeable, clear , and brought the history alive with her descriptions.
The site is amazing and our guide was very knowledgable and engaging.
We had a fabulous guide, Akrivi, who really brought Knossos alive. A fascinating tour
Really enthusiastic and knowledgeable guide who brought things to life
Our guide was exceptionally knowledgeable and added a sense of humor to the tour. Well done!
great guide, super knowledgeable
Very good and competent tour. Entertaining and very informative. Guide A. Was very nice.
View original review in German
Great tour and explanation of the archaeological site!
View original review in German
Our tour guide was excellent! Also it was nice to walk right in without waiting in line.
Our guide was exceptional, she was expressive & very informative about the reality & mythology of Knossos.
The Knossos Heraklion archaeological site offers a closer look at one of the earliest advanced civilizations in Crete, which thrived from around 2000 BCE to 1400 BCE. Many Greek myths have referred to this city, especially the legend of King Minos, the minotaur, and the labyrinth.
Go for: Fast-track entry tickets
Duration: 1 hour
Guide: Audio guide for Android and iOS in English, French, and German
Recommended tours:
Go for: Combo tickets
Duration: Flexible
Guide: Audio guide in English and German
Recommended tours:
Go for: Small-group guided tours
Duration: 1 hour 30 minutes
Guide: English-speaking guide
Recommended tours:
March to August: Typically 8am to 8pm
September to February: Typically 8am to 5pm
Last admission: 15 minutes before closing time
Closed on: 1 January, 25 March, Easter Sunday, 25, and 26 December
Address: Φειδίου 8, Iraklio 714 09, Greece
The Knossos Palace entry ticket including an offline text, maps, and audio narration starts from . If you are interested in ancient Greek history, you can also opt for the Knossos Palace combo tour with the Heraklion Archaeological Museum for €31.50.
We recommend you book Knossos Palace tickets online to save time and money. Online ticket bookings are more convenient and fuss-free since you can secure your tickets with just a click.
The best way to secure Knossos Palace tickets is to get them online when on-site availability might be limited. Booking tickets online ensures that you can explore the palace no matter the crowd on the day of your visit. You can also avail of great deals and discounts.
Most Knossos Palace tickets offer an audio guide, offline text, and maps. The audio tour is available in both English and German.
The Knossos Palace is open from 8am to 8pm every day throughout the year. If you are planning to visit the palace during summer, make sure to reach early in the morning or visit around late afternoon to beat the heat.
Most Knossos Palace tickets include an audio guide that you can listen to while exploring its interiors. You can spend around 1.5 to 2 hours strolling through the elaborate passageways and courtyards of the Knossos Palace. The palace's various rooms, including the Throne Room and storage spaces, offer insights into the social dynamics and daily activities of that time.